Never Let Anyone Dull Your Sparkle Sweatshirt

Our Return and Refund Policy is designed to ensure your satisfaction with every purchase. If, for any reason, you're not completely thrilled with your order, we're here to assist you. Here's a summary of our policy:

1. Returns: We accept returns within 30 days from the date of purchase. The item must be in its original condition, unworn, and with all tags attached. Simply contact our customer support team to initiate the return process.

2. Refunds: Once we receive the returned item and verify its condition, we'll process your refund promptly. Refunds will be issued in the original form of payment, allowing you to shop with confidence.

3. Custom-Made Items: Please note that custom-made items, such as personalized designs or specially tailored pieces, are exempt from our standard return policy. However, if there's an issue with the customization or quality, please contact us, and we'll find a suitable solution.

4. Shipping Costs: While we gladly cover the shipping costs for defective or incorrect items, return shipping for other reasons may be the responsibility of the customer.

Remember, your satisfaction is our top priority. If you have any questions or concerns, don't hesitate to reach out to our dedicated customer support team. We're here to assist you throughout the return and refund process.

We strive to provide a seamless and efficient shipping experience for our customers. Here are some key details regarding our shipping process:

1. Shipping Locations: We currently offer shipping within [Specify the applicable regions, e.g., "within the United States" or "internationally"]. Please ensure that your desired shipping destination falls within our service areas.

2. Processing Time: Once you place an order, we will process it within 1-3 business days. Please note that custom-made or personalized items may require additional processing time.

3. Shipping Methods: We partner with trusted shipping carriers to deliver your orders safely and on time. The available shipping methods will be displayed during the checkout process, allowing you to choose the option that suits your needs best.

4. Estimated Delivery Time: The estimated delivery time depends on your shipping destination and the chosen shipping method. Once your order is shipped, you will receive a confirmation email with tracking information to keep you updated on the progress of your package.

5. Shipping Costs: Shipping costs are calculated based on factors such as the weight of the package, shipping destination, and chosen shipping method. The applicable shipping fees will be displayed during the checkout process for your review before finalizing your order.

6. Order Tracking: You can easily track the status of your order by using the provided tracking number. Simply visit our website and enter the tracking information in the designated tracking section.

We are committed to ensuring your items arrive in a timely manner while maintaining their quality. If you have any further questions or need assistance with your shipment, our customer support team is here to help. Happy shopping!